Privacy Policy
Effective Date: September 1, 2026
Last Updated: September 1, 2026
Your Privacy Matters to Us
At The Studios of Key West, we believe trust is an essential part of every relationship—with our members, visitors, students, artists, donors, and supporters. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website or interact with our organization online.
By using our website, you agree to the practices described in this Privacy Policy.
Privacy at a Glance
- We only collect information you choose to share or that’s needed to operate our website.
- We never sell or trade your personal information.
- You can unsubscribe from emails at any time.
- We respect the generosity of our supporters and never sell, rent, or trade donor information.
- Questions? Contact us at info@tskw.org.
Information We Collect
We collect information in two ways: information you choose to provide to us and information collected automatically through your use of our website.
Information You Provide
Depending on how you interact with us, you may choose to provide information such as:
- Your name
- Email address
- Mailing address
- Phone number
- Organization or business name
- Payment information (processed securely through our third-party payment providers)
- Membership information
- Donation information
- Event and workshop registrations
- Volunteer applications
- Employment applications
- Artist residency applications
- Event or exhibition proposal submissions
- Newsletter subscriptions
- Account information through our online patron portal
For youth programs such as Camp Bravo, parents or legal guardians may provide limited information about participating children, including names, ages, emergency contacts, medical or accessibility information necessary for participation, and other registration details.
Information Collected Automatically
Like most websites, we automatically collect certain technical information when you visit our site, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- General geographic region
- Cookies and similar technologies
This information helps us understand how visitors use our website so we can improve its performance and user experience.
How We Use Your Information
We use the information we collect to:
- Process donations and memberships
- Register participants for classes, workshops, camps, performances, and events
- Process purchases made through our online store
- Manage artist residency and program applications
- Respond to questions and requests
- Provide customer service
- Send newsletters and marketing communications you’ve chosen to receive
- Improve our website and online services
- Maintain donor and membership records
- Meet legal, financial, and accounting obligations
- Protect the security and integrity of our systems
We only collect information that is reasonably necessary to provide our programs and services.
Payment Processing
The Studios of Key West does not store complete credit card information on our servers.
Payments made through our website are processed securely by trusted third-party providers, including:
- Neon Pay for donations, memberships, and program registrations
- Square for online store purchases and selected transactions
These providers maintain their own privacy and security practices. We encourage you to review their privacy policies when completing online transactions.
Email Communications
If you subscribe to our newsletter or choose to receive updates from us, we use Mailchimp to manage our email communications.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in every email or by contacting us directly.
We may still send transactional emails related to registrations, memberships, donations, purchases, or other services you’ve requested.
Online Accounts
Some users may create an online account through our donor and membership management platform, Neon CRM.
Account holders are responsible for maintaining the confidentiality of their login credentials. Please notify us promptly if you believe your account has been accessed without authorization.
Cookies and Analytics
Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
We use Google Analytics 4 (GA4) to collect anonymous information about website traffic and visitor behavior. This information helps us evaluate website performance, improve navigation, and better serve our community.
You can control or disable cookies through your web browser settings, although doing so may affect certain features of the website.
How We Share Information
We respect your privacy.
We do not sell, rent, or trade your personal information, including donor information, to third parties for marketing purposes.
We may share limited information with trusted service providers that help us operate our organization, including providers that support:
- Payment processing
- Customer relationship management
- Email communications
- Website hosting
- Website analytics
- Event registration
These providers are permitted to use your information only as necessary to perform services on our behalf.
We may also disclose information if required by law or when necessary to protect the rights, safety, or property of The Studios of Key West or others.
Children’s Privacy
Many of our educational programs, including Camp Bravo, are designed for children and teens. Registration for these programs is completed by a parent or legal guardian.
We collect only the information reasonably necessary to administer these programs, including participant names, ages, emergency contacts, and any medical or accessibility information needed to provide a safe experience.
We do not knowingly collect personal information directly from children through our website without parental involvement.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information entrusted to us.
While no method of electronic transmission or storage can be guaranteed to be completely secure, we work with trusted service providers and follow industry best practices to help safeguard personal information.
Third-Party Websites
Our website may contain links to third-party websites, including artists, sponsors, partner organizations, social media platforms, ticketing services, and other external resources.
We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing personal information.
Your Choices
You may:
- Request access to certain personal information we maintain about you
- Request corrections to inaccurate information
- Update your contact information
- Opt out of marketing communications
- Request that we delete certain information where appropriate and permitted by law
Some information may be retained as required for legal, accounting, tax, or operational purposes.
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or organizational needs.
When changes are made, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Studios of Key West
533 Eaton Street
Key West, Florida 33040
Phone: (305) 296-0458
Email: info@tskw.org